Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Email address, name (when you create an account or make a purchase).
• Uploaded Photos: Dog photos you upload for card generation. These are processed by our AI and deleted from our servers within 24 hours.
• Payment Information: Processed securely by Stripe. We never store your full credit card number.
• Usage Data: Pages visited, features used, device/browser information via standard analytics.

2. How We Use Your Information

• To generate your AI sports trading cards
• To process payments and fulfill orders
• To send order confirmations, download links, and account-related emails
• To improve our service and user experience

3. Photo Retention Policy

Uploaded dog photos are used solely for card generation and are permanently deleted from our servers within 24 hours of card creation. Generated card images are stored for 12 months for re-download purposes.

4. Third-Party Services

We use the following third-party services:

• Stripe for payment processing
• fal.ai for AI image generation
• Resend for transactional emails
• Supabase for data storage
• Google for OAuth authentication

5. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at privacy@packalpha.com to exercise these rights.

6. Cookies

We use essential cookies for authentication and session management. No third-party advertising cookies are used.

7. GDPR & CCPA Compliance

We comply with GDPR and CCPA regulations. EU/EEA users have additional rights under GDPR including data portability and the right to object to processing. California residents may request disclosure of data collected and opt out of data sales (we do not sell personal data).

8. Contact

For privacy-related inquiries, email privacy@packalpha.com.